FINE & WILD operate an FSA registered food facility based 35 minutes from London Heathrow that work 24/7 to offer a fast, reliable and efficient gateway to meet the high global demand for delivery of perfect fresh truffles.
Our truffle hunters and partners France, Spain and Italy expedite shipments of fresh truffles to us within hours of being foraged in the woodlands. In most cases, by overnight courier, though fresh white truffles are flown in and delivered by hand to us three times a week throughout the season.
Each fresh truffle is cleaned and carefully wrapped and sealed in a foil 'stay fresh' pack, then packaged inside a recyclable polystyrene box accompanied by non-melt icepacks to keep the truffles at the perfect temperature while in transit, the poly box is then placed inside a cardboard outer layer with full product identity and provenance details attached to aid a speedy transition through customs.
We ship each order via DHL Express and require your email address and telephone number so we can forward on full tracking details via our couriers. If your currency is not displayed on the currency drop-down menu in the top right-hand side of the website then we currently do not ship to your location.
Once the shipment has left our warehouse, and providing there is no hold up in customs, you, the customer is to take full responsibility in making sure that DHL has the ability to deliver to your chosen location within the time frame they set out. If no one is available to take delivery on the first attempt, we can no longer guarantee the quality of the order contents and reserve the right not to issue refunds.
Importing Fresh Truffles In The U.S.A
As published in the 2018 Harmonised Tarif Schedule section 7, fresh truffles and truffle slicers carry no import duty into the U.S. when sent from the United Kingdom so prices advertised are the final transaction price. However, for the recipient consumer, you must supply a valid tax ID and full registered address for a place of delivery. Please do not send us P.O. Box or a commercial address as our truffles are not licensed for resale.
All questions relating to Worldwide Shipping can be answered via our contact form