Important UK Shipping Information
All orders received before 2 pm are dispatched the same day unless a specific future date is selected at the checkout. Please do pre-order in advance and we will try our best to fulfil your instructions.
You can add notes to your order such as 'gift notes' and location directions. However, our couriers will not leave parcels in a safe place' unless you, the customer, specify on the parcel tracking information that our couriers DPD or DHL send to you directly via SMS or Email.
We can not be responsible for refunds or replacements on shipments whereby you are not in to receive them and no attempt was made by yourself to divert delivery to a place or destination of your choosing.
Next Working Day Delivery (1-2 Days)
All of our parcels are shipped on a next working day service as standard. It is not guaranteed that your parcel will arrive the next day in accordance with all UK courier guidelines. If a delivery attempt is not made by a courier within 2 working days of dispatch then you will be eligible for a fresh product or a refund.
If your parcel is time sensitive then please use the Next Day by 10.30 AM or Next Day By 12 option.
Saturday & Sunday Delivery
All orders received after 2 pm on Thursday will be delivered Monday/Tuesday the following week unless Saturday or Sunday Delivery is selected.
Between 6 pm Fridays and 8 am Mondays there is no courier phone courier telephone assistance so we are unable to locate parcels that have not been delivered.