Stainless Steel Truffle Slicer - Rosewood Handle

SHIPPING RATES (UK MAINLAND ONLY)

Please ensure you select the correct shipping option at the checkout. 

DELIVERY DATE SELECTION

All orders received before 3pm can be despatched the same day (Mon-Fri), unless a specific future date is selected using the drop down calendar on the basket page.

Next day delivery is not guaranteed so if you are ordering for a special occasion please chose delivery date a day in advance.

Saturday is a premium service and must be paid for accordingly.  If you do not pay for Saturday shipping we will despatch your order on the next working day (Monday), for delivery the following day (Tuesday).

We do not deliver on Sunday or Monday.

COURIERS

We send all of our shipments on an express next day courier service, usually with FedEx

On the day of your delivery you will receive an email confirming your parcel is due for delivery.

For more information on shipping & delivery please click here 

PACKAGING

For the shipping fresh and frozen goods we use high quality mixed recyclable insulated packaging to keep your products perfect through the courier network.

To keep frozen goods at the correct temperature we use a safe alternative to dry ice.  These gel packs freeze to a temperature of -45° and stay frozen for an extended period of time. Completely food safe and fully recyclable/reusable.

FROZEN PRODUCTS

The vast majority of shipments arrive frozen but we cannot guarantee this.  In the event that your order has defrosted it should still be at a very low temperature when you receive it and therefore fine to put in your freezer.  Refreezing is only unsafe if the product has reached 8°c. It is worth mentioning that supermarkets routinely sell defrosted food as "fresh", with the advice that it may be frozen when you get home.

All frozen products arrive in extremely high quality, fully insulated packaging.

FRESH TRUFFLES

All fresh truffles are sent in a foil resealable pack with an absorbent paper.  This is suitable for storing in your fridge.  If storing truffles for more than a few days we recommend wrapping them in paper towel or using a Tuberpac.  Fresh truffles are always best consumed as soon as possible.